Shipping policy

Thank you for shopping with IKORE. We are committed to providing a seamless shopping experience from the moment you place your order until it arrives at your doorstep.

Order Processing

After all orders has been processed, payment has been received and verified. Allow 3-5 business days for production and shipping (keep in mind your geographic area determines when you receive your order). Orders are processed Monday through Friday, excluding weekends and holidays.

Once your order has shipped, you will receive a confirmation email containing your tracking information.

USPS Shipping Options

USPS Ground Advantage

  • Delivery Time: 3–6 Business Days

USPS Priority Mail

  • Delivery Time: 2–3 Business Days

USPS Priority Mail Express

  • Delivery Time: 1-2 Business Days

Free Shipping

We proudly offer FREE Standard Shipping on all U.S. orders of $100 or more.

or

UPS Shipping Options

Standard Shipping

  • Delivery Time: 3–5 Business Days

Priority Shipping

  • Delivery Time: 2–3 Business Days

Express Shipping (UPS 2nd Day Air)

  • Delivery Time: 2 Business Days

Next Day Shipping (UPS Next Day Air)

  • Delivery Time: 1 Business Day

Free Shipping

We proudly offer FREE Standard Shipping on all U.S. orders of $100 or more.

Shipping Carrier

IKORE primarily ships orders through USPS and UPS. Depending on your location or package size, we may occasionally use another trusted carrier to ensure the fastest and most reliable delivery.

Order Tracking

Once your order has been shipped, you will receive an email with your tracking number. Tracking information may take up to 24 hours to update after your package leaves our fulfillment facility.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. IKORE is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete addresses.

If you realize you've entered an incorrect address, please contact us immediately. We will make every effort to update your information before your order ships.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 5 business days of the expected delivery date. We will work directly with the shipping carrier to investigate the issue and determine the appropriate resolution.

Shipping Delays

While we strive to meet all estimated delivery times, shipping delays may occasionally occur due to weather, carrier disruptions, holidays, or other circumstances beyond our control. We appreciate your patience and understanding in these situations.

HOLIDAYS

IKORE observes the following holidays as business closure days.

New Year’s Day

Martin Luther King Jr. Day

Memorial Day

Juneteenth

Independence Day

Labor Day

Thanksgiving Day

Christmas Day

International Shipping

We are actively working to expand our shipping services and look forward to serving customers worldwide in the future.

International shipping policy: Customers are responsible for any applicable customs fees or import charges. 

Once an order is placed, it cannot be cancelled.

PREORDER

Pre-orders are advance purchases made on merchandise that is scheduled to be shipped at a future date. This method guarantees that an item will not be sold out upon arrival to our store.

Please allow 14 business days for processing and shipping of preorders, depending on vendor availability. Some orders may require an additional 1-5 business days. If, for any reason we are unable to process your preorder, we will contact you directly by phone or email.

Questions

If you have any questions regarding your order or shipping, please contact our Customer Support team at info@ikoreculture.com. We are committed to providing exceptional service and ensuring your IKORE experience exceeds expectations.

Thank you for choosing IKORE—where purpose meets premium craftsmanship.